Legal
Terms, procedures and registrations.
All of SOOF Finance's formal documents in one place. Written to be readable, not to put you off.
Document overview
What you will find where
The general terms and conditions set out what we agree with each other: from the first quote to the final repayment. They apply to factoring, inventory finance and a business loan, and to combinations of them.
On the Rates and costs page we explain what your costs consist of. We do not publish a rate card, because every financing is tailored. Before you sign, you receive an overview with every rate in percentages and in euros.
The complaints procedure describes how to submit a complaint, the deadlines we work to, and where to go if we cannot resolve it together.
The privacy statement sets out which personal data we process and why. The disclaimer for the use of this website is below it.
Frequently asked questions
The general terms and conditions on this page, together with your own financing agreement. If your agreement says something different, that agreement prevails.
Because a percentage on a web page tells you nothing about your situation. Your rate depends on the form of finance, the size of the facility, your receivables book and the security. You get the full overview before you sign.
Through jvanaalst@sooffactoring.nl. You receive an acknowledgement within 5 working days and a substantive answer within 4 weeks. The full procedure is in the complaints procedure.
Yes, you can submit a request for access, correction or deletion. How that works and which retention periods apply is set out in the privacy statement.